Privacy Policy

Your personal data will be stored on a secured server owned by or by an trusted and approved third party on base of a processing agreement. We will not combine your personal data with other data and we will only pass on your data to otherparties if this is really necessary for our services. This may include parties such as: delivery partners, payment partners, IT service providers. In suspicious situations we are obliged to share customer data with government agencies.
The parties who are allowed access to your data may only use these data to provide you with a service on behalf of Softly Notes Music. We never sell your data to third parties. 
We store your data in our secured databases located in the EU. We always apply strict security measures. In the case that personal data are transferred to countries outside the  European Union, we ensure that your privacy is protected. We make sure that American parties are registered under the Privacy Shield.
We do not store and use your data longer than necessary. We will delete all data we have from you as soon as the purpose has expired. Or we use your data anonymously, because we need certain data for internal analyses and reports.
For the term of storage we keep the following deadlines, after which we delete your data:
We will not store camera images of our offices for more than 4 weeks. Unless we see something suspicious that we have to further investigate whether the images should be kept longer because of a legal obligation.      

We are entitled to delete inactive client accounts (after 7 years). After that period we only use your data anonymously, for internal reports. 
Due to tax regulations we keep our administration with your financial data for a term of 7 years. 

We collect data for research to get a better insight in our clients in order to tailor our
This websites uses cookies. A cookie is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing the website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity. This information gathered by the cookie will be stored on the security server of www.Softly or by a third party. We use this information to see how you use the website and to make reports on website activity in order to offer you other services and products related to your activity on internet. Some cookie developers have access to the
data that cookies collect on our website. You can read more about this in our cookiestatement and the privacy statement of these parties. 

Most browsers are set up to accept cookies but you can set up your browser to refuse cookies or to notify you when a cookie is being sent to you. It is however possible that someservices and functions on our website and on other website do not function properly when you have switched off cookies on your browser. 

We will not provide your data to other parties. In some cases your data will be shared 
internally but our personnel signed a non-disclosure contract to respect the confidentiality of
your personal data. 

This privacy statement is tuned to the current status of our website. Adjustments or changes on our website can lead to changes in the privacy statement. So we advise you to read our privacy statement on a regular basis.

We offer all visitors the possibility to look at, to change or to delete all personal data which has been provided to us. 

At the bottom of all our mails you will find the possibility to adjust your personal data or to
terminate the newsletter. 

If you would like to alter your personal data or to remove these from our files then you can contact us. See below for contact information. 

We check on a regular basis if we comply with the privacy statement. If you have questions
about our privacy policy contact us:
Softly Notes vzw.
Place Bara 18 / 24
1070 Brussels
Phone: +32 (0)479 87 37 31